Support Solutions

Your Outsourced NDIS Business Support Team

Stop juggling multiple hires. Get a dedicated 6-person team of experienced NDIS VAs who understand your industry inside-out. Managing your operations, marketing, and growth for one flat monthly rate.

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About

CareSync Support Solutions

We’re not just another employee, we’re your NDIS-specialised outsourcing partner. Our team of experienced VAs deeply understands the NDIS landscape, terminology, compliance requirements, and provider needs. We speak your language and know exactly what you need to succeed.

With years of experience supporting NDIS providers across Australia, we help streamline your daily operations, manage participant communication, handle compliance documentation, and drive growth through strategic marketing and efficient systems.

Think of us as your extended in-house team, responsive, reliable, and fully aligned with your goals. Whether you’re scaling your business, improving service delivery, or simply reclaiming your time, we’re here to make your NDIS operations run smoother, faster, and smarter.

Your success is our focus because when your business grows, more participants get the quality care they deserve.

One Flat Rate

No hidden fees, no additional staff costs. Get a complete team for one transparent monthly investment.

Full Team Coverage

From admin to marketing to lead generation, we handle all aspects of your business support needs.

Scalable Growth

Focus on care delivery while we drive your business growth through systematic processes and marketing.

We’re Not Just VAs | We Specialise in Supporting NDIS Providers

Our entire team has extensive hands-on experience in the NDIS sector. We don’t just follow instructions, we understand your challenges, speak your language, and know exactly what NDIS providers need to succeed.

Full NDIS Compliance

We understand all NDIS regulations, documentation requirements, and quality standards

Industry Terminology

Fluent in NDIS language, processes, and frameworks — from SIL to SDA and everything between

Participant-Centered

Deep understanding of participant needs, care planning, and goal-oriented support delivery

Systems Expert

Experienced with Splose, Zanda, ShiftCare, CareMaster, and all major NDIS platforms

Stakeholder Communication

Skilled in liaising with support coordinators, plan managers, participants, and families

Ready from Day One

No training needed. We hit the ground running with full understanding of your NDIS business operations.

Dependable. Knowledgeable. NDIS-Focused.

When you work with CareSync, you’re partnering with a team that genuinely understands the NDIS landscape. We know the compliance requirements, the terminology, the systems, and most importantly, the participant-first mindset that drives everything you do.

Your Problems, Our Solutions

We understand the challenges NDIS providers face every day. Here’s how we solve them.

The Problem

Hiring staff is expensive and time-consuming

Our Solution

Get 7 specialists for less than the cost of 1 Australian employee

The Problem

Too many admin tasks taking you away from care delivery

Our Solution

We handle all your admin, invoicing, rostering, and documentation

The Problem

Can't find skilled staff who understand NDIS

Our Solution

Our entire team has extensive NDIS experience — ready from day one

The Problem

Single VAs get sick, take holidays, or quit unexpectedly

Our Solution

You get a whole team with backup coverage — no single point of failure

The Problem

Lead generation is inconsistent and unpredictable

Our Solution

We build systematic outreach campaigns to support coordinators and plan managers

Stop Struggling. Start Growing.

Every day you spend juggling admin, marketing, and operations is a day you’re not focused on delivering quality care. Let us handle the rest while you focus on what matters most.

Your 7-Person Team Structure

We understand the challenges NDIS providers face every day. Here’s how we solve them.

1 Team Leader

Oversees workflow, ensures quality standards, and serves as your primary point of contact for seamless communication.

2 Admin & Web Specialists

Manage admin systems, invoicing, rostering, data entry, websites, automations, and project management to keep operations running smoothly.

3 Marketing Specialists

Drive growth through social media, lead generation, paid advertising, branding, SEO, and compelling content creation.

1 Lead Generation Specialist

Drive consistent participant inquiries and provider partnerships through strategic outreach, database building, and targeted campaigns. Our team ensures a steady flow of quality leads so your NDIS business keeps growing.

Our Services

Comprehensive support across all aspects of your NDIS business operations

Administration & Operations

We understand all NDIS regulations, documentation requirements, and quality standards

Marketing

Fluent in NDIS language, processes, and frameworks, from SIL to SDA and everything between

Lead Generation

Deep understanding of participant needs, care planning, and goal-oriented support delivery

Website Management

Experienced with Splose, Zanda, ShiftCare, CareMaster, and all major NDIS platforms

Advanced Solutions

Skilled in liaising with support coordinators, plan managers, participants, and families

Investment

One transparent monthly rate. No hidden fees. Complete team access.

$4,000 AUD

Flat Monthly Rate

What's Included

Payment Details

Invoicing

Fortnightly billing cycle

Payment Method

WISE (secure, international-friendly)

Currency

Australian Dollars (AUD)

Cost-effective compared to hiring in-house staff. Get started today and transform your business operations.

Compare Your Options

See how CareSync delivers unmatched value compared to traditional hiring or other agencies

Traditional Australian Hiring

$15,000 - $25,000+
per month
Salaries for multiple staff
Superannuation (11%)
Leave entitlements (sick, annual)
Recruitment & onboarding costs
Office space & equipment
WorkCover insurance
Training & development
Management overhead

CareSync Support Solutions

$4,000
per month
7-person dedicated team
Complete 7-person team
1 Team Leader + 6 specialists
All skills covered (admin, web, marketing)
No additional costs or hidden fees
Fully managed & coordinated
Scalable workload capacity
Dedicated to your business
Seamless team integration
Best Value

Other VA Agencies

$3,000 - $5,000+
per month per VA
1-2 VAs (need multiple)
Limited to 1-2 skill sets per VA
Need multiple VAs for coverage
Inconsistent quality
No team coordination
Additional costs per extra VA
Limited availability
No dedicated team leader
Communication challenges

💰 Save up to 75% compared to traditional hiring

Get a full team of 7 specialists for less than the cost of hiring a single Australian employee with benefits.

Why Choose Us

Experience the CareSync difference and discover why NDIS providers trust us with their business growth.

NDIS Experts You Can Trust

Our VAs have extensive NDIS experience and understand the industry's unique terminology, compliance needs, and participant care requirements. We're dependable, knowledgeable, and ready to support your NDIS business from day one.

Whole Team, Not Just One VA

Get the collective expertise of 6 specialised professionals working for your business.

Faster Turnaround & Higher Output

Multiple team members mean parallel work streams and rapid project completion.

Multi-Disciplinary Expertise

From admin to web to marketing to lead generation — all disciplines covered.

Flexible & Tailored

We adapt to your specific needs and workflows, becoming an extension of your business.

Cost-Effective

Significantly more affordable than hiring multiple in-house staff with benefits.

Seamless Integration

Outsourced but feels like an in-house extension of your team.

What We Don't Do

Let's Grow Together

Our mission is to help NDIS providers save time, scale faster, and focus on care delivery — while we handle the admin, marketing, and growth.

Get in Touch

Ready to transform your NDIS business operations? Contact us today to discuss how we can support your growth.

Email

support@caresyncsupportsolutions.com

Location

Serving NDIS providers across Australia

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Let's Grow Together

Whether you operate in real estate, construction, healthcare, consulting, trades, or any service-based industry, our 7-person team is ready to streamline your operations and support your business growth.

 

Get in Touch

Ready to transform your business operations? Contact us today to discuss how we can support your growth.

Email

support@caresyncsupportsolutions.com

Location

Serving Across Australia

Virtual Assistant

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