Stop drowning in admin, rostering, compliance, invoicing, and marketing. We handle your operations so you can focus on participants and service delivery.
Fill out the form and we’ll get back to you within 24 hours
No obligation. Free 15-minute discovery call.
You didn’t start your business to:
We become your behind-the-scenes operations team.
Admin. Compliance. Accounting. Marketing. Systems.
Handled for you.
We understand your day-to-day operations
We are not general virtual assistants learning your systems for the first time. We already understand how NDIS providers operate, including:
We confidently work inside your systems
We already work inside the tools you use daily, so onboarding is faster and smoother. And if you use something else, we adapt quickly.
We plug into your workflow and start delivering results from day one.
We actively manage and improve your operations every day
Not just posting. Full marketing.
If your marketing isn’t active, we make it active.
We don't just wait for tasks.
We act like owners, not task-takers.
We’re fluent in the tools you already use so onboarding is faster and smoother. And if you use something else, we adapt quickly.
Most VA companies only complete tasks. We improve how your business runs.
We proactively run your back office. We spot problems, fix bottlenecks, and continuously optimise your workflows.
We act like owners, not task-takers. Your success is our success.
We can build dashboards, automate tasks, create custom internal apps, and streamline your entire workflow.
We understand audit requirements, documentation standards, and keep your records audit-ready at all times.
Flexible. Scalable. Built for NDIS Providers.
Start with what you need today. Upgrade anytime.
Your reliable day-to-day operations assistant
AUD per month
Perfect for providers who need consistent help with admin and marketing support.
Your complete outsourced back-office department
AUD per month
Full operations, marketing, systems, and growth team.
Your dedicated operations + marketing team
AUD per month
More capacity. Faster turnaround. Broader coverage.
For Growth (3 VAs) and Scale (7 Team):
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Features
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1 VA
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3 VAs
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7 Team
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Daily admin
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Invoicing & payroll
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Participant onboarding
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Funding trackers
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Scheduling support
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Social media
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Content creation
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Website Management
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Basic
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Standard
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Full
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Lead generation
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Systems & automations
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Team leader
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Shared
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Dedicated
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Monthly
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$2,000
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$3,000
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$4,000
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No matter which option you choose, you always get:
We keep onboarding easy and stress-free so you can start seeing results fast.
We learn about your services, participants, current workload, and the tasks you want off your plate.
We map out your processes and tools. We get access to your systems and document everything.
You're introduced to your dedicated virtual assistants and team leader.
Your team starts executing immediately with quick wins first.
Most providers feel the difference within the first 1 to 2 weeks.
Everything you need to know about our services
Yes. For 3 and 7 teams, each member works full time during your hours. They are dedicated to your business and not shared with other clients.
Yes. NDIS compliance is our specialty. We understand audit requirements, documentation standards, funding utilisation rules, and service agreement requirements. We keep your records audit-ready at all times.
Yes. We handle invoicing, payroll support, bookkeeping, and reconciliations inside Xero and your billing systems. We prepare everything for your accountant and keep your financial records clean.
Yes. Full marketing and website management including social media, content creation, SEO, Google visibility, email campaigns, and regular website updates. If your marketing isn't active, we make it active.
Usually 5 to 10 business days. We conduct a discovery call, set up your workflows, introduce you to your team, and go live. Most providers see results within the first 1-2 weeks.
No. Our services are flexible and scalable. You can start with what you need and upgrade or adjust anytime. No long-term contracts required.
We confidently work inside ShiftCare, Zanda Health, Splose, Brevity Care Software, Physitrack, and Xero. If you use something else, we adapt quickly.
You'll have a dedicated team leader as your main point of contact. We use your preferred communication channels - email, Slack, Teams, or any other platform you use.
CareSync is amazing, the track is well organized and easy to manage. She’s also very approachable and replies immediately when you have questions, and is willing to help you with your confusion. Thank you, will definitely recommend to my friends 🫶✨
Miss Z's work is amazing. The tracker is user-friendly, and the interface looked very professional. After-sales is also top-notch. She replies quickly and is always ready to help you with any concerns. We requested to add some columns that we need for our business, and she gladly accommodated our request. Few minutes and it was done! She really knows what she is doing. I think the price is cheap for the quality of work she offers. Highly recommend!
Zabby and Joseph’s support at CareSync has been outstanding. They took the time to understand our needs and turned them into practical, effective solutions. They were always responsive, professional, and attentive throughout the entire process.
Zabby’s attention to detail and understanding of NDIS requirements helped us improve our documents and systems. Joseph ensured everything was delivered smoothly and aligned with our goals.
CareSync exceeded our expectations by providing support that strengthened our processes, made our operations easier, and genuinely improved how we work. We are extremely happy with their service and the care they provided.
My team and I had a clear idea of what we needed for our NDIS operations, but we struggled to bring everything together in a way that made sense. Joseph were able to make it all work seamlessly. They took all our mixed inputs, questions, and concerns, then translated them into organised, practical solutions while also offering suggestions that strengthened our workflows.
Their dedication to ensuring we were fully satisfied with the final outcome was truly impressive. We are incredibly happy and grateful for the support they provided. We highly recommend CareSync to anyone looking for reliable, high quality assistance for their NDIS business.
Whether you operate in real estate, construction, healthcare, consulting, trades, or any service-based industry, our 7-person team is ready to streamline your operations and support your business growth.
Ready to transform your business operations? Contact us today to discuss how we can support your growth.
support@caresyncsupportsolutions.com
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